Frequently Asked Questions
Providing Pool Maintenance Advice for Over 20 Years
Eezi Pool has been a pool care provider for more than two decades! We’ve helped thousands of pool owners in Zimbabwe and abroad to maintain a hassle-free, ultra clear pool. Our knowledge base will help answer any questions you have on our pool chemicals or pool maintenance in general. Still have questions? Contact us and speak to one of our pool care experts!
Frequently Asked Questions
Our Solution
What is Eezi Pool Smart Pool Booster?
Introducing Eezi Pool Booster: Revolutionizing Pool Care
Our booster is a proprietary blend of mineral salts that revolutionizes pool care, specifically formulated for pool technicians to give them an all-in-one solution for monthly pool care. Here’s how it works:
Chlorine Reduction: Our booster is a monthly additive formulated to work alongside your chlorine, but now allowing you to reduce your usual chlorine dosage by up to 75%! This reduction gives the pool techs customer a gentler swimming environment minimizing issues like skin, ear, and eye irritations associated with high chlorine levels while reducing the pool techs costs substantially… a win-win!
Comprehensive Formulation: Our formula isn’t just about chlorine reduction… It’s an all-in-one “Multi-tool” solution!
- Built-in Algaecides: Prevents algae growth.
- Built-in Water Clarifiers: Keeps your pool water crystal clear.
- Built-in Phosphate Removers: Tackles phosphates that can fuel algae growth.
- Weather Resilient: Improved weather resilience means fewer mid-cycle callouts.
- Works 24 hrs a day: Unlike ionisers, the booster does not require the filtration unit to be running to work. In fact, you can reduce filtration times by up to 50%!
Simple Maintenance: To enjoy the benefits of Eezi Pool, maintain these basic pool parameters:
- Free Chlorine: Keep it within the range of 0.5 ppm – 1.0 ppm.
- Total Alkalinity: Maintain 80 ppm – 120 ppm.
- pH: Keep it between 6.8 – 7.4.
- Ensure month-end copper concentration levels are below 0.2 ppm before reloading the Booster.
With Eezi Pool, your pool care becomes effortless, and your swimming experience healthier. Dive in and enjoy the crystal-clear results!
What is Eezi Pool All-in-One monthly packs?
Introducing Eezi Pool Monthly Packs: Simplifying Pool Care for DIYers
Our Monthly packs are specifically designed for the DIY’er that doesn’t want the hassle of purchasing multiple products. The convenience of an all-in-one monthly prepack offers the pool owner peace of mind for a total pool care solution. We offer two pack sizes – medium pool for pools up to 50,000 Litres and Big pool for pools between 50,000 litres and 75,000 litres. Here’s how it works:
Low on Chlorine, High on Power: Our low chlorine formulation provides a gentler swimming environment, minimizing issues like skin, ear, and eye irritations associated with high chlorine levels.
Comprehensive Formulation: Our formula isn’t just about chlorine reduction. It’s an all-in-one solution:
- Built-in Algaecides: Prevents algae growth.
- Built-in Water Clarifiers: Keeps your pool water crystal clear.
- Built-in Phosphate Removers: Tackles phosphates that can fuel algae growth.
- Weather Resilient: Improved weather resilience means fewer mid-cycle callouts.
- Power Resilient: Eezi Pool monthly packs have proven to work in Africa’s inconsistent power supplies!
Simple Maintenance: To enjoy the benefits of Eezi Pool, maintain these basic pool parameters:
- Free Chlorine: Keep it within the range of 0.5 ppm – 1.0 ppm.
- Total Alkalinity: Maintain 80 ppm – 120 ppm.
- pH: Keep it between 6.8 – 7.4.
With Eezi Pool, your pool care becomes effortless, and your swimming experience healthier. Dive in and enjoy the crystal-clear results!
What is the difference between Eezi Pool and mineral ionisers?
No Pump Dependency: Ionisers require the filtration to be running to work effectively. Eezi Pool does not depend on continuous water circulation to eliminate and prevent algae. In fact, Eezi Pool enables you to reduce pump run times by up to 50%, saving energy costs.
Copper Zinc Synergy Formula: Our patented formulation leverages the power of Copper Zinc Synergy, where specific concentrations of zinc enhance the effectiveness of copper as an algaecide by weakening the algae cell lining while also stabilising the copper to mitigate the incidence of copper staining.
Integrated Flocculent: Eezi Pool comes with a built-in flocculant to act as a clarifier and phosphate remover, reducing the need for additional chemicals, simplifying pool maintenance.
Customizable Dosages: With Eezi Pool, you have the flexibility to adjust dosages as needed. Whether you want to fine-tune the application or make precise adjustments, Eezi Pool puts you in control. Unlike ionizers, which lack this functionality, Eezi Pool empowers you to tailor your approach.
Copper Testing: Eezi pool products allow for the convenience of testing your copper levels at any time, giving you maximum control. In contrast, ionizers often include chelating agents that hinder the ability to test copper concentration accurately using off-the-shelf test kits.”
Is copper safe for swimming pools?
Indeed, when used in controlled dosages as per Eezi Pool’s patented formulation.
Controlled Doses: In all Eezi Pool’s products, copper levels are formulated to ensure safety for both humans and pets. The key lies in maintaining copper ion concentrations below a specific threshold and well below both the EPA (Environmental Protection Agency) and the WHO (World Health Organization) safety guidelines.
Effective Algaecide: Copper remains one of the most effective pool algaecides available in the market today.
Eezi Pool’s Approach: Eezi Pool ensures that copper levels remain well below these safety thresholds. When used correctly in relation to pool volume and prescribed parameters.
Will Eezi Pool make my skin feel dry after swimming?
No, the dryness sensation is caused by high concentrations of chlorine.
Eezi Pool products allow you to run your pool at a much lower Free Chlorine concentration between 0.5ppm – 1ppm, much lower than other traditional methods and treatments. Subsequently, Eezi Pool products will have less of a drying effect on your skin.
Can I convert to Eezi Pool's Monthly Smart Pool Booster or Monthly All-in-One packs without any pre-treatments?
Yes!
Provided your pool is clear and all the stipulated parameters are in place, i.e., total alkalinity is between 80 – 120ppm, pH is between 6.8 – 7.4, Copper levels below 2 ppm, CYA levels below 50 ppm.
However, if your pool is green, murky, or cloudy, first use our Eezi Pool Green Go or Smart Pool Booster as per instructions, then start your monthly Eezi Pool application seven days later.
Can I use Eezi Pool in conjunction with my saltwater chlorinator?
Certainly! You can safely use Eezi Pool Smart Pool Booster in conjunction with your saltwater chlorinator. In fact, we recommend it! Here’s why:
Chlorinator Optimization: By using Eezi Pool Smart Pool Booster, you can reduce your chlorinator output. Aim for chlorine levels between 0.5 ppm to 1 ppm. This adjustment provides a gentler chlorine bathing environment while still ensuring effective pool sanitation.
Benefits of Lower Chlorine Levels: Lower chlorine levels mean reduced salt consumption. You’ll also notice a decrease in scale buildup on your chlorinator cells, which contributes to better overall performance.
Maintain Key Parameters: To maximize the benefits, ensure the following parameters are maintained:
- pH: Keep it between 6.8 and 7.4.
- Alkalinity: Maintain 80 ppm to 120 ppm.
- Copper: Ensure copper levels are below 0.2 ppm before each redosing of Eezi Pool Smart Pool Booster.
- CYA (Cyanuric Acid): Keep it below 50 ppm.
By following these guidelines, you’ll enjoy crystal-clear water, reduced chlorine exposure, and efficient pool care. Dive in and experience the difference!
How much Monthly Eezi Pool Smart Pool Booster should I use if my pool is bigger than 75 000 litres?
For pools between 75,000 liters and 100,000 liters, you will require 1.5 packs of 500g Eezi Pool Smart Pool Booster packs.
If your copper concentration is higher than 0.2 ppm at the end of the month, adjust your dosage down until you reach this desired month-end concentration.
Will Eezi Pool cause copper staining in my pool?
When Eezi Pool is used as per the prescribed instructions and parameters, you should not experience copper staining in your pool, courtesy of our CuZn synergy formulation. However, it’s important to consider external factors such as the copper content in your water supply, which can raise your copper levels higher than desired.
Mitigating Potential Staining Issues: To mitigate any potential staining issues, we recommend our customers check the copper content of their pool water before and at the end of every month before adding our product. Ideally, the copper level should be below 0.2 parts per million (ppm). If using calcium hypochlorite granules, always pre-dissolve in a bucket of water or administer via the pool weir. Simply broadcasting cal-hypo granules directly into the pool can cause copper staining.
Critical Basic Pool Parameters: To enjoy the benefits of Eezi Pool, maintain the following pool parameters:
- Free Chlorine: Keep it within the range of 0.5 ppm to 1.0 ppm.
- Total Alkalinity: Maintain 80 ppm to 120 ppm.
- pH: Keep it between 6.8 and 7.4.
- CYA (Cyanuric Acid): Keep it below 50 ppm.
- Month-end copper concentration below 0.2 ppm.
What to Do if Copper Levels Exceed 0.2 ppm: If your copper levels are higher than 0.2 ppm at the end of the month, consider the following steps:
- Overdosing Check: Ensure you have correctly calculated your pool water volume in relation to the dosage amount. If you’ve overdosed, simply wait until the copper ppm drops below 0.2 ppm, and then redose with the correct amount of booster going forward.
- Correct Calculations: If your calculations were correct, you might be one of the lucky few whose pool doesn’t have high levels of algae spores in your area. In this case, you can gradually reduce your booster dosage monthly until you attain month-end residuals below 0.2 ppm.
- Water Source Check: Check your water source for any copper contamination. If there’s evidence of copper in your water source, you can adjust your booster dosages accordingly.
Remember, maintaining proper copper levels ensures effective pool care without compromising safety. If you have any concerns or need further assistance, don’t hesitate to reach out to Eezi Pool’s customer support for personalized guidance.
How do I test my copper levels?
You can either use off the shelf copper test strips or take a sample to your local pool shop for testing.
Can I use Eezi Pool Smart Pool Booster in commercial/school/public pools?
Absolutely! Eezi Pool Smart Pool Booster is highly suitable for commercial, school, and public pools. Here’s why you should consider using it:
Chlorine Reduction and Cost Savings: By incorporating Eezi Pool Smart Booster, you can reduce your chlorine consumption by up to 75%. We recommend you reduce your current chlorine dosage by 10% a month until you reach the desired level of between 1 and 2 ppm free chlorine. This significant reduction translates to substantial cost savings. Say goodbye to extra expenses on algaecides, phosphate removers, and stabilizers.
Enhanced Bather Experience: Your pool patrons will benefit from a less harsh chlorinated environment. Reduced chlorine levels mean a more pleasant and comfortable swimming experience.
Dosing Regime for Heavy Bather Load Pools: In commercial pools with heavy bather loads, the dosing regime for both daily chlorine and Eezi Pool Smart Pool Booster will differ from standard private pool applications. Refer to the chart below for guidance. Regularly monitor and adjust these parameters to ensure optimal pool conditions.
Critical Pool Parameters to Maintain:
- Free Chlorine: Keep it within the range of 1 ppm to 2 ppm.
- Total Alkalinity: Maintain 80 ppm to 120 ppm.
- pH: Keep it between 6.8 and 7.4.
- CYA (Cyanuric Acid): Keep it below 50 ppm.
- Month-end copper concentration below 0.2 ppm.
Dosage Chart – Calcium Hypochlorite and Eezi Pool Smart Pool Booster:
|
PRESCRIPTION CHART (SUMMER) |
DAILY CHLORINE START UP DOSEAGE CHART |
TARGET DAILY CALHYPO DOSEAGE CHART |
BOOSTER DOSEAGE EVERY 2 WEEKS |
|
VOLUME OF POOL IN LITRES |
KG’S |
KG’S |
KG’S |
|
|
|
|
|
|
100 000 |
0.5 |
0.3 |
0.5 |
|
200 000 |
1 |
0.4 |
1 |
|
300000 |
1.5 |
0.9 |
1.5 |
|
400000 |
2 |
1.2 |
2 |
|
500000 |
2.5 |
1.5 |
2.5 |
|
600000 |
3 |
1.8 |
3 |
|
700000 |
3.5 |
2.1 |
3.5 |
|
800000 |
4 |
2.4 |
4 |
|
900000 |
4.5 |
2.7 |
4.5 |
|
1000000 |
5 |
3 |
5 |
|
|
|
|
|
|
|
HEATED POOLS – expect to increase doseage by approximatly 15% |
|
|
|
|
INDOOR POOLS – expect to decrease doseaage by approximatly 15% |
|
HEATED POOLS: Expect to increase dosage by approximately 15%.
INDOOR POOLS: Expect to decrease dosage by approximately 15%.
If you are using other formats of chlorine like chlorine feeders (tablets), saltwater chlorinators, chlorine gas, stabilized chlorine, then reduce monthly until free chlorine levels maintain between 1 and 2 ppm.
With Eezi Pool Smart Pool Booster, you’re not only saving costs but also providing a better swimming experience for your pool users. Dive in and enjoy the benefits!
What is the proprietary CuZn synergy in Eezi Pools formulation?
Zinc sulfate enhances the efficacy of copper in killing algae in pool water while mitigating the staining risks associated with using copper-based products. This is how this CuZn synergy works:
Copper as an Algaecide:
- Copper is an effective algaecide when used appropriately. It damages the cell walls of algae, making it difficult for them to grow and reproduce. Copper-based algaecides are particularly useful in controlling and preventing the growth of various types of algae, including green, black, and mustard algae.
The Role of Zinc Sulfate:
- Zinc sulfate is sometimes used alongside copper to enhance its algaecidal properties. When zinc sulfate is added to the pool water, it interacts with the copper ions. Together, they create a more potent algaecidal effect.
How It Works:
- Zinc sulfate helps stabilize the copper ions in the water. It prevents the copper from precipitating out of solution and forming stains on pool surfaces. By maintaining copper in a soluble form, the combination of copper and zinc sulfate continues to inhibit algae growth effectively.
In summary, the synergy between copper and zinc sulfate helps keep your pool water clear of algae while minimizing staining risks!
How to Clear a Green Pool in 24 Hours
Follow these dosages and instructions for a 50,000-liter pool. Adjust proportionately for other sizes.
You can simply use 1 x pack of Eezi Pool Green Go as per instructions or follow the Eezi Pool Smart Pool application below.
Step 1: Check pH and adjust it to 7.0. Typically, in a 50,000-liter pool, you will need 2 liters of Eezi Pool acid to achieve this.
Step 2: With the filter running, pour 1 x pack of Eezi Pool Smart Pool Booster into the pool weir (skimmer box).
Step 3: Pour 1 kg of Eezi chlorine directly into the pool weir.
Step 4: Run the filter for 24 hours without bathing, brushing, or vacuuming during this clearing period.
Step 5: Once the pool is clear, vacuum the resultant waste from the pool floor prior to swimming or brushing.
By following these steps, you’ll have a clear and inviting pool in no time!
Important: If the pool has been green for longer than 3 weeks, you may need to repeat this procedure. If using calcium hypochlorite chlorine, it is important to deliver it to the pool via the pool weir only. Never broadcast it directly into the pool, as staining can occur. Although easily remedied, it is best avoided.
The Basics
Pool Care Basics
A swimming pool, akin to a living body of water, requires careful balance, chemical maintenance, and filtration to prevent it from turning stagnant, typically occurring within 14 days. Stagnant water exhibits a green, cloudy appearance and may emit an unpleasant odor, creating an ideal environment for dangerous bacteria to thrive. These bacteria pose a significant risk, leading to skin, nose, and eye irritations.
To ensure a healthy and enjoyable swimming experience, it’s crucial to maintain your pool within specific parameters at all times:
- Free Chlorine: 0.5ppm – 1.0ppm
- Total Alkalinity: 80ppm – 120ppm
- pH: 6.8 – 7.4
By adhering to these guidelines, you can keep your pool water crystal clear and free from harmful bacteria, promoting a safe and refreshing environment for all swimmers.
What you need to know about algae
The primary means through which algae infiltrates your swimming pool is via the wind. Algae spores are omnipresent in the atmosphere, constantly floating around. When conditions are favorable, these spores settle in your pool and, if left unchecked, can rapidly multiply.
Whether it’s black, mustard, or green algae, the presence of algae not only leads to unsightly stains but also serves as a source of nutrients for bacteria to flourish. The synergy between algae and bacteria often results in the discoloration of water, typically taking on a green hue.
What you need to know about extreme weather
Extreme weather conditions, such as lightning, rain, and prolonged heat spells, can disrupt the water balance of your pool, diminishing the effectiveness of various pool chemicals typically causing clarity issues. In addition rainfall will bring with it additional pollutants caught in the atmosphere which will place an increased demand on your chlorine. It is essential to monitor and correct the pool’s pH and free chlorine levels after extreme weather to ensure optimal chemical efficacy and maintain a healthy swimming environment.
What you need to know about filtration
Effective filtration is essential for removing both organic and non-organic matter from your pool. If left unattended, these contaminants can lead to increased chemical demands and create an unsightly pool. Furthermore, the filtration system plays a crucial role in distributing chemicals throughout the pool.
During the summer months, it is advisable to run the pool for up to 8 hours, while in winter, a minimum of 4 hours is recommended. This ensures optimal filtration and chemical distribution, contributing to a cleaner and more enjoyable swimming environment.
That said, Eezi Pool has proven to maintain clarity in countries with inconsistent power supplies. In some cases, we have proven Eezi Pool can maintain your pool with only 50% of the usual required filtration times!
Good to Know
How to test for chlorine, pH, Alkalinity and Cyanuric Acid
Your basic water testing strips will measure these values for you.
How often should I change the sand in my pool filter?
It is advisable to replace the sand in your pool filter every two years to ensure optimal performance. Several indicators suggest that it’s time for a sand change:
- Difficulty in maintaining pool water clarity.
- Murkiness in the pool water.
- A noticeable increase in pressure within the filter system.
- A distinct smell in the pool water and filter system.
- Presence of filter sand in the pool, noticeable on the pool floor.
Regularly monitoring these factors and proactively changing the filter sand will contribute to a more effective and efficient pool filtration system.
What is the importance of Total Alkalinity?
Total Alkalinity is the measure of dissolved carbonates in the water. The carbonates are responsible for the pH buffering of the water to avoid rapidly changing pH levels in your pool between acidic and basic. This is known as pH bounce.
Total alkalinity should be maintained between 80ppm and 120ppm for the best protection against pH bounce.
Why does my pool water discolor mid-cycle?
This could be due to extreme weather conditions i.e. lightning, rainy days, high bather load, extreme heat etc.
Your pool parameters could be out of balance, re-check your Free chlorine, pH and Total alkalinity levels and adjust where required. Always maintain:
– pH at between 6.8 to 7.4
– Total alkalinity 80 to 120 ppm
– Free chlorine 0.5 to 1 ppm
– Copper below 1 ppm
– CYA between 30 to 50 ppm.
Filter Sand or Cartridge Discolouration
You may experience filter sand or Cartridge discolouration when using Eezi Pool products , this is perfectly normal and in no way impedes the life or efficiency of your filter type.
PH Levels
What causes the pH to rise and fall?
The below factors will affect the pH balance:
● Topping up (municipal water)
● Bather waste
● Sunscreen lotion and oils
● Rain
● Chemical evaporation
How do I adjust my pools pH?
● To lower your pH you will use either muriatic acid or a dry acid as directed.
● To raise your pH you will use soda ash as directed.
What are the effects of a high pH?
Typically one would experience dry skin, eye irritation, cloudy water, scaling on pool equipment and a loss of chlorine efficacy. In addition, high pH will increase the chances of copper staining , its is critical you maintain accurate pH levels between 6.8 and 7.4.
What are the effects of a low pH?
Typically one could experience eye and skin irritations, accelerated corrosion of any metal fixates in the pool and in your filtration system.